FAQ for product
- How to receive the EcoFlow RIVER Bag? ❯
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Pickup from the MultiMarket store (free)
A free, most convenient and comfortable way to pick up the ordered goods at a time convenient for you, with the opportunity to receive the most detailed advice and additional services in a clean, bright room where you are always a welcome visitor.- Place an order on the MultiMarket website or by phone (067)724-18-02.
- When placing an order, select the delivery method: Pickup from the MultiMarket store (free).
- Choose a MultiMarket store where it will be convenient for you to receive your order.
- The order number, date and time of receipt will be indicated in the e-mail notification or this information will be provided by the store manager. Delivery is free.
- Pick up your order in the store by paying by card or cash.
At the Nova Poshta branch
Receipt of goods at the Nova Poshta branch in accordance with the carrier's terms and conditions.- Place an order on the MultiMarket website or by phone (067)724-18-02.
- When placing an order, select the delivery method: At the Nova Poshta branch.
- The express invoice number will be indicated in the e-mail notification and the Nova Poshta application.
- Track the status of your parcel on the Nova Poshta website and the Nova Poshta application. After the parcel arrives at the delivery point, you will receive a corresponding notification.
- Receive the parcel at the point of issue (a passport or other identification document is required).
- Check the functionality of the product on site.
- Pay the cost of the order to the Nova Poshta courier.
- Pay the delivery cost to the operator.
Courier "Nova Poshta"
Receipt of goods by courier "Nova Poshta" in accordance with the carrier's terms and conditions.- Place an order on the MultiMarket website or by phone (067)724-18-02.
- When placing an order, select the delivery method: Nova Poshta Courier.
- The express invoice number will be indicated in the e-mail notification and the Nova Poshta application.
- Track the status of your parcel on the Nova Poshta website and the Nova Poshta application. After the parcel arrives at the delivery point, you will receive a corresponding notification.
- Receive the parcel at the point of issue (a passport or other identification document is required).
- Check the functionality of the product on site.
- Pay the cost of the order to the Nova Poshta courier.
- Pay the delivery cost to the Nova Poshta courier.
At the parcel terminal "Nova Poshta"
Receiving goods at the Nova Poshta parcel terminal in accordance with the carrier's terms and conditions.- Place an order on the MultiMarket website or by phone (067)724-18-02.
- When placing an order, select the delivery method: To the Nova Poshta parcel terminal.
- Pay the cost of goods and delivery on the MultiMarket website.
- The express invoice number will be indicated in the e-mail notification and the Nova Poshta application.
- Track the status of your parcel on the Nova Poshta website and the Nova Poshta application. After the parcel arrives at the delivery point, you will receive a corresponding notification.
- Receive your parcel at the Nova Poshta parcel terminal.
Note: If you pay for your order by bank transfer, the delivery time may differ from that indicated on the website; you can check this period with our manager at the time of placing your order.