The legislative framework
The Civil Code of Ukraine, the Law «On Protection of Consumers’ Rights and other laws applicable governs relations between the Parties at the time of the transaction between the parties.
Discounts
"MicroGIS Shop" regularly provides its customers with discounts. If the same product are several discounts, the priority is the maximum discount. All applicable discounts and special prices are reflected in the product catalog next to the price. You will be informed if subscribe to the newsletter.
Placement of orders
You can place orders online around the clock and seven days a week. All order processing procedures (placement, changes or cancellations) are performed only within the electronic catalog and take precedence over any other documents and the means of communication available to the Customer. Online store and Customer declare their acceptance of these rules work, unless otherwise stated in writing.
Checkout
Once you have decided on a product and successfully put it in the "basket», you need to place your order. For this purpose, «basket», edit the required quantity. Next click on "Checkout», fill in all the fields, and make payment order.
Warranty administration online store
Internet-shop "MicroGIS Shop" provides services for the sale of goods on the territory of Ukraine. Each customer is entitled to demand a quality store, accurate and fast order execution. Complaints and suggestions on the work shop send to our e-mail: shop@micro-gis.com Lists of our customers are fully enclosed information from any companies and organizations and cannot be transferred to anyone.
Delivery Times
Delivery time is given for each position in the card program (in the catalog), if the timing is not specified, the following rules apply:
- for products delivered electronically (via email) - Guaranteed delivery time is 3 working days after confirmation of payment order;
- for the items delivered by courier or mail, delivery time is determined by the ordering depends on the region and the recipient.
Force majeure
Online shop is exempt from responsibility for partial or complete failure to fulfill obligations under the contract, if such failure is caused by force majeure (fire, flood, earthquake , war, action and regulatory guidelines state bodies ) , are binding online store arose after the contract, provided that these circumstances directly affect the performance of its obligations.
Financial documents
Everything needed for financial reporting documents are sent through USEPC "Ukrpochta" a registered letter to the actual address specified when ordering.
Documents are processed within 5 working days from the date of actual delivery; order is subject to a prior request during the ordering process. When you send a registered letter to your e-mail address will be sent a notification.
Note: The supply agreement is made upon request.
If for some reason you have not received the documents, please contact us at e-mail: shop@micro-gis.com or call: +380 (67) 724-18-02.
Responsibility Online Store
Online shop does not test products for compatibility with any specific devices, systems, etc., to its suitability for any specific work conditions, etc. Online shop is not responsible for any damages the customer, direct or indirect. The amount of compensation to the Customer by the online store under any circumstances cannot exceed the price paid goods.
Disputes
All possible disputes by agreement the Parties agree, subject to the claim procedure. Failing settlement of disputes by negotiation, controversial issues are addressed in the Kiev International Commercial Arbitration Court at the Chamber of Commerce in Ukraine.
When dealing with controversial issues, the Parties undertake to exchange notices or notices in writing (not electronically). Parties undertake to provide the answer to the approval notification or notification within seventy-two hours.
Payment Methods
Cash
Individuals. Cash payments from individuals made through any commercial bank. After completing and confirming the order, you will receive a receipt with details filled online store. You can print this receipt for payment of the order, with the parameters of your order, and use it in the bank.
Note: Please note that the price of the reservation is not included bank commission; it is paid separately from the cost of the order. The magnitude of transfer fees is approximately 3% of the order value.
Clearing settlement
Legal entities. Cashless payment with legal entities made through any commercial bank, in which the legal entity has an account. After completing and confirming the order, you will receive the completed invoice with details online store. You can print this invoice with the parameters of your order for payment. Prepayment must be made within five business days after ordering. Everything needed for financial reporting documents are sent a letter to the actual address specified when ordering. Documents are processed within five working days from the date of actual delivery of the order. When sending documents to your email address will be sent a notification.
Attention! All accounts "MicroGIS Shop" can be paid only for five working days. At the end of this period, the score automatically becomes invalid, the funds that will go to this account will be returned to the client on the same day.
Payment by card VISA/MasterCard (eCommerceConnect)
Bank card payments of Visa and MasterCard provides Ukrainian Processing Center (UPC).
Processing of confidential data (card details, registration information, etc.) at the processing center. Ukrainian Processing Center (UPC) - the largest processing company in Ukraine, Eastern Europe and the CIS, certified international payment systems VISA Intenational, MasterCard International and AmericanExpress.
Thus, nobody, not even the seller can not obtain personal and banking data, including information about his purchases in other stores. To pay by credit card you must enter information in the following fields:
- select the type of payment system (eCommerceConnect);
- indicate the card number (16 digits on the front of the card);
- enter the CVC / CVV number *, which is printed on the reverse side of the card;
- name and surname of the cardholder (in exactly the same way as they are written on the card);
- card expiry date, which is written on the front of your card.
* CVC / CVV number - this three digits, located on the reverse side of the card on the signature strip. In UPC system for data transmission using SSL protocol version 3.0, allowing you to transfer information in encrypted form. The size of the cryptographic key is 2048 bits. Enter the payment details provided on a secure payment page , which is an integral part of the UPC. This protects the information from intruders and enemies online ventures . Security of processing payments through bank cards UPC guaranteed pan-European system of certification for security Hacker Safe, PCI standard and 100% compatibility with protocols Verified by Visa and MasterCard Secure Code.
UPC supports 3-D Secure. All suspicious transactions are manually checked staff processing company UPC. If you encounter difficulties in the payment by credit card, please refer to the processing center managers UPC phone: +38 (044) 461-85-92 or e-mail: ec@upc.ua
Note: When ordering, be sure to specify all the original requisites!
Payment by card VISA/Mastercard (PrivatBank)
Bank card payments of Visa and MasterCard provides PrivatBank. High level of security technology OTP (One-time Password). International certificates Verified by Visa and MasterCard SecureCode confirm reliability and security of accepting payments. Clock monitoring customer payments in a mode on-line.
Note: When ordering, be sure to specify all the original requisites!
Payment by card VISA/Mastercard via LiqPay (PrivatBank).
Payment via LiqPAY. LiqPay - open payment system that allows you to transfer money using a mobile phone, Internet and payment cards worldwide. Payment via pay LiqPAY allows multiple payment methods:
- Plastic cards Visa and MasterCard;
- Invoice payment system LiqPay;
- Cash (E-Commerce Cash)
High level of security technology OTP (One-time Password). International certificates Verified by Visa and MasterCard SecureCode confirm reliability and security of accepting payments. Clock monitoring customer payments in a mode on-line.
These new e-commerce promoted by MasterCard and VISA, make payments on the Internet significantly safer. This happens because the buyer identifies itself with a personal password, which plays the same role that the signature on the check and the usual trading terminal.
Electronic payment services in the retail and service outlets, connected to resources LiqPay, can use any plastic cardholder, regardless of the location of the bank and the card currency. It should be emphasized that the data on the card is not available for any online store in which the purchase is paid, nor, a fortiori, for third parties, since all data is transmitted via secure channels.
This creates an effective barrier to abuse using payment cards on the Internet and the risk of fraud is reduced significantly.
Note: When ordering, be sure to specify all the original requisites!
Payment by card via Private 24 system (PrivatBank)
Payment with users Privat- 24 makes it easy to make payments of purchase: selecting items and clicking on "Pay», the client enters the system Privat -24 on page already payment orders in favor of the company and makes payment.
Note: When paying through Privat-24, from the client, according to the rules of PrivatBank, the commission is 0.5 UAH.
Note: Be sure to specify all initial details when ordering!
C.O.D
Cash on delivery from Nova Poshta is the payment for the goods / cargo by the recipient at the time of receipt of the parcel at the Nova Poshta branch or at the place of residence.
Delivery Methods
NOVA POSHTA
Delivery cost: when ordering, the calculation of the delivery cost occurs automatically on the website according to the tariffs of "Nova Poshta".
Delivery of overall corporate orders in Ukraine is agreed individually and is made at the expense of the recipient.Shipping: every day, from Monday to Sunday, on the agreed day. Delivery time to your city depends on the route of the Nova Poshta cars (you can see the time on the carrier's website)
We are not responsible for changes in delivery times by the carrier. Therefore, we advise you to choose the desired date of receipt with a margin of at least one day (especially if these are holidays).
NOVA POSHTA to the branch
To the branch of "Nova Poshta" you have chosen, up to 1-3 days from the date of placing the order.
NOVA POSHTA by courier to the specified address
To the address you specified, by the courier of "Nova Poshta" up to 1-3 days from the moment of placing the order, subject to 100% payment when placing the order.
NOVA POSHTA to the post office
To the post office of "Nova Poshta" chosen by you up to 1-3 days from the moment of placing the order, subject to 100% payment at the time of placing the order.
PICKUP
You can pick up the order yourself in the network store, if the desired product is in stock, up to 5 days from the date of order. If the selected brand is not represented in the store, the goods are sent by other methods.
Other conditions
This document contains an exhaustive description of the rules between the Online Store and the Buyer and takes precedence over any other documents between the Parties.